About the Patient Participation Group

What is the Patient Participation Group (PPG)?

The PPG works with Giffords Surgery and patients to help improve services and to ensure the patient voice is heard.

The PPG meets at the invitation of the Practice. The group is made up from patients from the Practice, the PPG offers advice and support to the Practice from the patients' perspective.

Members of the PPG are not medical professionals and don’t formally represent any group. Members try to represent the views of patients generally.

The PPG is not a forum for complaints.

What does the PPG do?

The PPG meets at a minimum every six months.  PPG meetings are also attended by practice partners and a selection of staff from Giffords Surgery.  The meetings are an opportunity for joint discussions on issues relating to the Practice. These might include offering advice about future service planning or developments at the Practice and raising issues that are concerning patients.