We use cookies to make this site work. We'd also like to set optional cookies so we can understand how the site is used and improve it. We will not set optional cookies unless you accept them. You can change your choice at any time from the Cookie settings link in the footer.
Strictly necessary cookies
These cookies are required for the site to work. They store your cookie preferences and keep your session secure. They are exempt from consent under PECR Regulation 6(4) because they are essential to deliver the service you have requested.
Optional cookies
Optional cookies help us understand how the site is used and provide additional features such as analytics, accessibility tools and translation. We will only set them if you accept.
Prescriptions
Request a repeat prescription
For prescription ordering we recommend that patients download the NHS app. This will allow you to conveniently request medication at a time that suits you. Prescription ordering is also available through SystmOne online via our website, www.giffordssurgery.co.uk or you will be able to order medication using your repeat slip which can be dropped to the allocated prescriptions post box in our Reception area.
Alternatively, your local Pharmacy may be able to help with ordering.
Please note, that we are not able to take requests for medication over the phone.
Use the NHS App
Giffords Surgery would like to invite you to use The NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your prescription record at the practice.

Order Online with SystmOnline
You can order your repeat prescription online using SystmOnline
SystmOnline
You can order your repeat prescription online using SystmOnline.
The simplest and quickest way to order your repeat medication is by using SystmOnline which links directly to your Prescription record at the Practice.

Exemptions
Patients who fall into any of the below categories are exempt from using the NHS App and SystmOnline and can continue to send prescription requests to the surgery or nominated pharmacy:
- Patients who receive post-dated prescriptions
- Patients who have their medication in a Dosette Box
- Patients who reside in a nursing home
- Patients who are deaf or hard of hearing
Your Local Pharmacy
Pharmacies offer a prescription collection service from our Practice

Pharmacy Ordering / Collection Service
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
Local pharmacies
Repeat Dispensing
If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist. This means you won't have to visit the surgery every time you need more medicines.