Prescriptions

Request a repeat prescription

The surgery cannot deal with requests over the telephone, through the post or email.

Please be aware that we cannot offer an on the day prescription service. If you need routine repeat medication please allow the appropriate time for your request to be processed. However if you need some medication urgently due to unforeseen circumstances please call POD service who will endeavour to help you with your request.

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Prescription Ordering Direct

We are delighted to offer our Patients to NHS Wiltshire's POD (Prescription Ordering Direct) Service.

Instead of making medication requests by phone, post or at the surgery you can now order repeat medication from the comfort of your own home by calling POD on 0300 303 5090.

Monday - Friday 9am - 5pm.

Please try to order your repeat prescriptions at least 7 days before you need them.

 Find out more at Wiltshire CCG

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Order Online with SystmOnline

You can order your repeat prescription online using SystmOnline

SystmOnline

You can order your repeat prescription online using SystmOnline.

The simplest and quickest way to order your repeat medication is by using SystmOnline which links directly to your Prescription record at the Practice.

Order Online

Image of man accessing SystmOnline
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Use the NHS App

Giffords Surgery would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

The simplest and quickest way to order your repeat medication is by using the NHS App which links directly to your prescription record at the practice.

Download the NHS App

Image of the NHS App

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Exemptions

Patients who fall into any of the below categories are exempt from using POD and SystmOnline and can continue to send prescription requests to the surgery or nominated pharmacy:

  • Patients who receive post-dated prescriptions
  • Patients who have their medication in a Dosette Box
  • Patients who reside in a nursing home
  • Patients who are deaf or hard of hearing

Repeat Dispensing

If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist. This means you won't have to visit the surgery every time you need more medicines.

 Further Information