Update on POD Prescription Ordering Service:

We would like to inform you about an important change regarding the Prescriptions Ordering Direct (POD) service that is currently offered to Giffords patients.

Unfortunately the service, which is offered to all practices in Wiltshire, Bath and Swindon will be withdrawn from Monday 8th April 2024. This is a regional NHS decision.

To ensure a smooth transition, for future prescription ordering we recommend that patients download the NHS app as soon as possible. This will allow you to conveniently request medication at a time that suits you. Prescription ordering is also available through SystmOne online via our website, www.giffordssurgery.co.uk or you will be able to order medication using your repeat slip which can be dropped to the allocated prescriptions post box in our Reception area.

Alternatively, your local Pharmacy may be able to help with ordering.

Please note, that we are not able to take requests for medication over the phone.

We understand that this will be disappointing news for many of our patients who have benefitted from this service for many years. For further information, please see Prescription Ordering Direct closure: Frequently asked questions - Bath and North East Somerset, Swindon and Wiltshire ICB

Published: Mar 15, 2024