Important Update for Giffords Surgery Patients!

Starting January 22nd 2024, we're making a positive change to enhance your experience with us! Our phone line opening times will now begin at 8:30 AM.

NEW Phone Line Opening Times:

Monday to Friday: 8:30 AM - 18:30 PM

Why the change? We're have recently introduced eConsults via our website and the NHS App, offering you a convenient way to connect with the surgery online!To ensure these eConsults are efficiently triaged and you receive the prompt attention you deserve, we've adjusted our phone line hours.

This shift is all about streamlining our processes to benefit YOU! Our Care Navigation Team will be focusing their expertise on managing and responding to eConsults effectively, leading to a positive impact on the triaging of online enquires.

Your health and well-being remain our top priorities. If you have any questions or need assistance, don't hesitate to contact us during our new operating hours. As always if you are unable to complete an eConsult online you are still able to contact the surgery via the phones or by coming to reception and we will complete the eConsult for you.

Thank you for your understanding and cooperation. We appreciate your trust in Giffords Surgery, and we're committed to delivering the best possible care for you.

Published: Jan 19, 2024