Disability Access

All areas of the practice are accessible by wheelchair and there are disabled toilets in the front lobby and on the first floor.
The surgery has a wheelchair for use by patients in the surgery.
There is a lift for access to the first floor.

Disabled parking – Blue badge scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop system

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.

Blind/partially sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the guide dog website for further information.

Communicating With Our Patients

At Giffords Surgery we are keen to ensure that we communicate well with our patients. We want to be sure that you can easily understand and read the information we send you.

If you find it difficult to read our letters or if you need someone to support you at appointments, please let us know.

Examples of how we can help:

Do you require information in braille, large print or easy read?
Do you require a British Sign Language interpreter or advocate?

If you have any communication preferences, please let a member of the Reception Team know so we can update your records and make sure that we comply with your request.

Accessibility Needs Form