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Noticeboard

DR COTTRILL

We are sorry to inform patients that Dr Cottrill will be away from the surgery until further notice.

DR HILL

We are sorry to inform patients that Dr Hill be away from the surgery until further notice.

When We Are Closed-111 Service

clock_in_red NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.

 

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

 

When to use it

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

 

Call 111 if:

·         You need medical help fast but it's not a 999 emergency

·         You think you need to go to A&E or need another NHS urgent care service

·         You don't know who to call or you don't have a GP to call you need health information or reassurance about what to do next

·         For less urgent health needs, contact your GP or local pharmacist in the usual way

·         If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number

·         For immediate, life-threatening emergencies, continue to call 999

 

How does it work?

The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses and paramedics. They will ask you questions to assess your symptoms, then give you the healthcare advice you need or direct you straight away to the local service that can help you best. That could be A&E, an out-of-hours doctor, an urgent care centre or a walk-in centre, a community nurse, an emergency dentist or a late-opening chemist.

 

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to.

 

If NHS 111 advisers think you need an ambulance, they will immediately arrange for one to be sent to you.

 

Calls to 111 are recorded. All calls and the records created are maintained securely, and will only be shared with others directly involved with your care.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.

Other sources of medical help:-

Walk-in Centres

City walk in centres are situated at:

Trowbridge Community Hospital

Adcroft Street

Trowbridge

Wiltshire

BA14 8PH

Opening Hours

Open 24 hours

 

Chippenham Community Hospital

Rowden Hill

Chippenham

Wiltshire

SN15 2AJ

Opening Hours

Midnight - 1am, 7am - 11:59pm

 

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website