Giffords is a long established, well organised Practice, with 14,000 patients founded in 1947 by the joining together of 3 single handed practices – Drs Spence, Keir & Campbell.
Giffords surgery moved to its current purpose built surgery in August 2000 and we offer a wide range of services including care of the elderly, minor surgery, travel, contraception, maternity, diabetic, heart and asthma management, young persons services and support to stop smoking.
We have a dedicated team of staff working together to provide the best possible care to our patients. We currently have 8 doctors (4 male and 4 female) working at the surgery along with our Nurse Practitioner, 3 Practice Nurses and 4 Healthcare Assistants. We also have a strong administrative team of 21 staff headed up by the Practice Manager, Mandy Gurr.
The surgery is situated in the market town next to the community hospital which provides X ray facilities, physiotherapy, occupational therapy and other out patient clinics. We have the Health Visitor Team based in the surgery, and the Midwife runs clinics two days a week from the surgery. Our District Nursing Team is based at the community hospital and we have close working relations with them. We also host counsellors from Wiltshire CMHT & Retinal Screening from RUH. Our practice area covers Melksham and the surrounding areas including Atworth, Shaw, Whitley, Holt, Keevil and Broughton Gifford. We are open from 8.00am-8.30am for emergencies Monday through to Friday, and for patient appointments from 8:30 am through to 6:30 pm Tuesday-Friday with our late opening until 7.30pm on a Monday.
We run an open list system, patients are registered with the practice and they can choose which Doctor they wish to see.We have a growing patient participation group who are very keen to help the practice celebrate good practice and improve services where needed. We recently had a very successful open day supported by our PPG to promote the services offered by the practice and our PPG; this was very much appreciated by our patients. We would like to increase patient participation in the day to day running of the practice. The practice works hard to achieve high QOF scores every year. Dr Sally Rosser has overall responsibility for the QOF programme in the surgery and she is assisted by the Practice Manager, the lead QOF nurse and the QOF administrator.
We now have 2 trainers in the surgery: Dr Maeve Duignan for ST’s and Dr Sally Rosser for F2’s who are supported by the other GP’s in the surgery.